Refund policy

Contact us at retailservices@pinnacleskin.com or (629) 236-5624 to discuss product returns or exchanges.

  • If a product arrives damaged, it may be exchanged for the same product, or returned for a refund.
  • Opened products may be returned or exchanged within 15 days of purchase if it has been determined there has been an allergic reaction.
  • Return shipping costs may apply, and refunds are not issued until product(s) are received in our office.